Para una reclamación médica (por ejemplo, frente a un hospital, clínica, aseguradora o profesional sanitario), lo más eficaz es contar con un escrito claro, formal y con referencias legales básicas. Te preparo un modelo adaptable en español:
MODELO RECLAMACIÓN MÉDICA EDITABLE
Modelo de Reclamación Médica
[Nombre y apellidos del reclamante] [DNI/NIE] [Dirección completa] [Teléfono / correo electrónico]
A la atención de: [Nombre del hospital, clínica, aseguradora o profesional] [Dirección]
Lugar y fecha: [Ciudad], [día] de [mes] de [año]
Asunto: Reclamación por asistencia médica
Yo, [nombre completo], con DNI [número], expongo lo siguiente:
- El día [fecha], recibí asistencia médica en [centro / profesional].
- Durante dicha atención se produjo [describir brevemente el hecho: retraso, error, trato inadecuado, falta de información, etc.].
- Considero que esta situación ha supuesto un perjuicio para mi salud y/o mis derechos como paciente, conforme a lo establecido en la Ley 41/2002, básica reguladora de la autonomía del paciente y de derechos y obligaciones en materia de información y documentación clínica, así como en la normativa autonómica aplicable.
Solicito
- Que se investiguen los hechos descritos.
- Que se me proporcione una respuesta escrita en el plazo legal establecido.
- Que se adopten las medidas necesarias para evitar que situaciones similares vuelvan a repetirse.
- En su caso, que se me reconozca la compensación o reparación correspondiente.
Firma:
Nombre completo
✅ Consejos prácticos
- Presenta la reclamación en el Servicio de Atención al Paciente del hospital o clínica.
- Guarda siempre una copia sellada de tu escrito.
- Si es contra una aseguradora, envíalo por burofax con acuse de recibo.
- En casos graves, puedes acudir también a la Consejería de Sanidad de tu Comunidad Autónoma o al Defensor del Paciente.
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